info@catilizehealth.com

info@catilizehealth.com

1 (877) 872-4232

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Privacy Policy

Your privacy and security is important to us

Catilize Health® Website Privacy Policy Notice

Last modified: January 1, 2026

Introduction

Catilize Health®, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the Catilize® website located at both https://catilize.com/ and https://portal.catilize.com/ (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information you send to us and that we may collect:

  • On this Website.
  • In email, text, and other electronic messages between you, Catilize® and this Website.
  • Through Website applications on this Website, which provide dedicated non-browser-based interaction between you and this Website.

It does not apply to information collected by:

  • Catilize® offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
  • Any third party (including our affiliates and subsidiaries), including through any application or content from other websites that you may use (including advertising). Provided however, while Catilize® may include third party articles as static or interactive resources on its Website, Catlize® does not link to or enable accessibility from or through the Website with any third parties.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should exercise your right and choice to not use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Who We Are

Catilize Health®, Inc. is a third party insurance claims administrator and strategic consultant that implements opportunities for savings and enhanced health insurance coverage, by transitioning eligible employees, spouses, and dependents (children) from your employer’s group medical plan to other plans.

Catilize Health® has its headquarters in Pittsburgh, Pennsylvania, and has office around the United States. We may be reached anytime at:

Web Address: catilizehealth.com

Email: info@catilizehealth.com

Phone: 877.872.4232

Headquarters: 2605 Nicholson Rd. (Suite 1140) Sewickley, PA 15143

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at:

info@catilizehealth.com

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information that you provide to us:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“);
  • That is about you but individually does not identify you, such as Claim numbers, claim amounts, claim insurer; employer; and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and web beacons.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by uploading information and by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting comments and images, or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.
  • Details of insurance claims transactions you communicate to us through our Website and of the fulfillment of your requests for claim adjudication and payments.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or to be transmitted to other users of the Website (collectively, “User Contributions“).

Examples of personal data we collect when you provide it to us and why we collect it

Comments

When visitors leave comments on the Website we collect the data that you provide in the comments form, and also your IP address and browser information to help us prevent and detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available on their website at: https://automattic.com/privacy/. After approval of your comment, your profile picture if you provide it to us is visible to the public along with your comment.

Media

If you upload images to the Website, you should avoid uploading images with embedded metadata such as location data (EXIF GPS). Visitors to the website can download and extract any metadata and location data from images on the website.

Contact forms

Contact form submissions are sent directly to us via a secure email. Information submitted is not shared with any third parties without your prior consent.

Cookies

If you leave User Contributions such as a comment on our Website you may opt-in to saving your name, email address and website in cookies stored on your device. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will automatically expire and become unusable after one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also deliver to your device via your browser, cookies to save your login information and your screen display choices. Login cookies expire after two days, and screen options cookies expire after a year. If you select “Remember Me”, your login cookies will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish User Contributions such as a comment, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the comment you edited or published, which expires after 1 day.

Embedded content from other websites

Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Those third party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to monitor traffic data to this site.

Your User Contributions are posted on and transmitted to Catilize® at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to publish your User Contributions on our website or share. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automated monitoring and data collection technologies to collect certain information about your equipment, browsing actions, and patterns, which helps us detect and prevent Website misuse, and which may include:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, and we may maintain it or associate it with personal information we collect in other ways. It helps us to protect our Website from misuse and to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate the number of unique users and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches and use of our Website.
  • Recognize you when you return to our Website.

The technologies we use for this automated data monitoring and collection vary over time and may include:

  • Cookies (or browser cookies). As referenced above, a cookie is a small data file communicated by us and placed on your device by your browser. You may refuse to accept browser cookies by activating the appropriate setting on your device or browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, please consult with an competent technology expert and the instructions provided by your browser software provider and device manufacturer.
  • Web Beacons. Pages of our Website and our emails may contain small data files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying Website system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide such information to us.
  • To provide you with notices about your account, including expiration and renewal notices if applicable.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for claims adjudication, billing, collection, and payment.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To enable you to participate in interactive features on our Website.
  • In any other way we may describe at the time you provide the information to us.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We never sell your data, and do not share your data unless you give us consent to do so, and if you do consent, we may disclose personal information that we collect or that you provide as described in this privacy policy:

  • To our subsidiaries and affiliates, and to your employer, insurers, contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which you consent and for which we disclose it to them.
  • To a buyer or other successor of our Company in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Catilize Health®, Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Catilize Health®, Inc. about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use of the Website and other agreements, including for claims adjudication, billing, collection, and payment purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Catilize Health®, Inc., our customers, or others. This includes exchanging information with other companies and organizations and law enforcement authorities for the purposes of fraud protection and risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

You always have the choice to not use our website

We do not sell your information with third parties. We do not share your information with third parties, except that with your consent, we will share your information with your insurer and employer only for the purposes for which you have consented, which include claims adjudication, billing, collections, and reimbursement payments. However, your use of third party embedded articles and information on our website, may result in you sharing your information with third parties that may provide you with ways to choose not to have your information collected or used in this way. In those limited circumstances where you may choose to share your information with third parties using such embedded information on our Website, you can opt out of receiving targeted ads those third parties who are members of the Network Advertising Initiative (“NAI“) on the NAI’s website at

http://www.networkadvertising.org/managing/opt_out.asp

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their respective personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Comments you may submit to our Website may be vetted for appropriate content through an automated spam detection service.

Your contact information

Contact form submissions are sent directly to us via a secure email. Information submitted is not shared with any third parties without your prior consent.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. If you upload other information to our Website, we retain such information to provide services to you until we discontinue such services, and thereafter for up to 11 years to comply with various federal and state data retention requirements and statutes.

Your Privacy Rights

Catilize Health® closely follows and implements ever-changing federal and state privacy rules. For example, Catilize® applies the federal HIPAA privacy rules, which establish national standards for protecting patients’ health and insurance information. HIPAA applies to all forms of protected health information, whether electronic, written, or oral, and it applies to health plans, healthcare providers, healthcare clearinghouses, and third party claims administrators such as Catilize Health®. The rule requires that appropriate safeguards are in place to protect this information, and it limits who can access it and under what circumstances. Catilize Health® does not share any information collected from our members or providers without the member’s written consent, and then only as needed to perform the services requested of Catilize®.

Residents of certain states may have additional personal information rights and choices, certain state consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

To learn more about California residents’ privacy rights, visit the California Attorney General website at https://www.oag.ca.gov/privacy/ccpa.

To learn more about possible additional consumer privacy rights in other states and how to exercise them, please consult your legal counsel for advice and more information, and refer to possibly informative third party websites that may document some state privacy laws, such as for example and without limitation,

State privacy laws of the United States (Wikipedia)

US state privacy legislation overview (TruAme)

US State Privacy Legislation Tracker (IAPP) .

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Data that you communicate to and receive from our Website is encrypted via SSL certificate technology, and stored on the se ure servers using various data protection technologies.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:  info@catilizehealth.com.

To register a complaint or concern, please Please send an email to info@catilizehealth.com.

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